Glean is revolutionizing how enterprises find information. Instead of searching through individual applications—Slack, Confluence, Google Drive, Salesforce—Glean provides unified AI-powered search across your entire technology stack.
The Problem Glean Solves
Knowledge workers spend an estimated 9.5 hours per week searching for information. They ask the same questions repeatedly. Critical data exists somewhere in the system but is buried across multiple applications. Permission management becomes a nightmare as organizations scale.
Glean eliminates these friction points by creating a unified knowledge index across your entire enterprise.
Key Features
Unified Search Experience
Search once, find everywhere. Glean searches across:
- Slack conversations
- Confluence documentation
- Google Drive files
- Salesforce records
- GitHub repositories
- Microsoft Teams
- Jira tickets
- Custom applications
Permission-Aware Results
Glean respects all existing permissions. You only see what you’re authorized to access. This means:
- No accidental information exposure
- Compliance with access controls
- Safe company-wide search
- HIPAA, SOC 2, FedRAMP compliant
Natural Language Understanding
Search conversationally. Ask questions like:
- “What’s our pricing for enterprise customers?”
- “Show me all Q4 revenue forecasts”
- “Who owns the customer onboarding process?”
Glean understands context and returns relevant results even with imprecise searches.
Knowledge Discovery
Glean goes beyond answering questions. It identifies:
- Frequently asked questions
- Knowledge gaps
- Documentation that needs updating
- Hidden expertise (who knows what)
This turns Glean into a knowledge management tool, not just a search engine.
Use Cases
Onboarding: New employees search once instead of asking multiple Slack questions.
Cross-team collaboration: Marketing can find what engineering documented. Sales finds customer case studies. Operations finds process documentation.
Compliance: Audit trails show what information people accessed and when.
Knowledge consolidation: Identify duplicate information and consolidation opportunities.
Enterprise Integration
Glean connects to:
- All major enterprise applications
- Custom APIs
- Single sign-on systems
- Data governance tools
The implementation process involves:
- Application integration (handled by Glean’s team)
- Permission mapping
- Search customization
- Rollout strategy
Pricing
Glean uses enterprise pricing based on:
- Number of users
- Applications integrated
- Data volume
- Implementation support
Typical enterprise implementations start at significant annual commitments but ROI is evident within months through reduced search time and faster decision-making.
Why Choose Glean?
If your organization has multiple tools and knowledge workers struggle to find information, Glean is worth considering. The unified search experience alone saves significant time, and the permission-aware model ensures compliance. The knowledge discovery features provide strategic insights about your organization’s information landscape.
For enterprises serious about knowledge management and worker productivity, Glean represents a significant step forward in making information accessible.